Zero B, the flagship brand of Ion Exchange (India) Ltd., is the pioneer of the revolutionary RO technology, in India. With its strong National & International presence, Zero B has emerged as one of the premier Water and Environment Management Company in India. At Zero B, every product is crafted with meticulous attention to detail so that it provides ultimate protection against all water-borne diseases and ensures complete protection to your family.Zero B has pioneered many path-breaking innovations in the field of technology and marketing to provide a one stop water treatment solution for your home and the community in general. It promises to offer you water that is pure and safe for drinking.At Zero B, we work with our strong network of partners to deliver the highest level of water treatment solutions and service to our customers. The water purified by our products is tested and certified, to confirm to USEPA / IS standards, by several laboratories across the world.

Our Vision

  • To be the leader in our business which is so vital to people's lives and the environment.

Our Core Focus

  • To be at the forefront in providing best water treatment solutions in India.
  • To drive innovation through technological advancement and R&D.
  • To affiliate with the top water treatment companies, internationally.
  • To provide the best-in-class service to the customers through our large network of service centres in the country.

It will be our pleasure and privilege to have you as a part of this enthusiastic and ever-growing network.

In case the company is not in a position to put the product in working condition it will offer exchange of the product at a cost which would be determined by taking into consideration depreciated value of the product.

Warranty Conditions

Zero B Products will be covered under warranty for one year from the date of Installation or 60 days from the date of purchase (whichever is earliest). However all consumables parts like filters, RO Membranes are not covered under this warranty.

In case, it is observed that the condition of water is not suitable for a product, our technicians will advise pre-treatment of the water at additional cost before installation. The service contract would get void / cancelled in-case the water condition goes beyond the specified TDS of 1300 PPM, a condition which is mentioned in the user manual as well.

For softeners of 15 litres and above, water testing from an approved laboratory is mandatory. Water testing need not be undertaken if the product happens to be in an area where a similar product is working satisfactorily with the same source of water supply.

Repairs will have warranty for a period of one month and no service charges will be levied if the product fails within one month of repairs.

Three Contract Service (CS) calls will be made during the one year Annual Comprehensive Maintenance Contract. Zero B will replace all the filters & RO Membrane one time after renewing the contract in this period for smooth functioning of the product. Incase of replacement of any parts, the same will be on chargeable basis. There is a one time free of cost replacement of all the filters and RO membrane during the period of ACMC. However if the same has not been undertaken, then the respective RSM is authorised to extend the warranty period and offer discount for reconversion for next ACMC.

AMC (Annual Maintenance Contract) is an extended warranty contract. Under this contract, services will be provided free of cost, but the parts will on a be chargeable.

ACMC (Comprehensive) is an extended warranty contract. Under this contract, all the consumables cartridges, RO membrane, & other parts will be charged after first time replacement.

ACMC / AMC Rates for installations beyond city or town municipal limits are given separately in the service policy.

Warranty on all "Zero B" products is governed by the "Zero B" warranty Terms and Conditions, specified in the User manual in force at the time of availing any service and / or support. Such warranty Terms & Conditions are liable to change from time to time without any notice to customers. Any product not covered under the above terms, will be deemed to be outside the purview of warranty and accordingly service and support will be on chargeable basis only.

The Customer shall not assign or otherwise transfer any Contracts or any of its rights and obligations hereunder whether in whole or in part without the prior written consent of Zero B. Any such unauthorized assignment shall be deemed to be null and void.

The warranty / contract shall come into existence only on a Customer Order being executed / installed by Zero B. The customer indemnifies that the buying is for self use only not for re-sale purchase.

The company reserves the right to refuse to repair / service any products in the absence of any of the following :

Original proof of the purchase / Contact copy
Valid serial no. on the product
Any physical damage to the products shall render the warranty on the products null and void.
Repair or service on such products shall be purely on chargeable basis and at the sole discretion of Zero B

The products sold and / or Services rendered are subject to these Terms and Conditions only and no other terms and conditions stipulated or referred to by the Customer shall be entertained. The customer acknowledges that they have read and are aware of the contents of and agree to be bound by these Terms and Conditions.

For details regarding the cities where our service is available, AMC & ACMC charges please click here.

Please avoid purchasing Zero B products from unauthorized online shopping portals & also avoid unauthorized Service providers.
We do not provide any Guarantee or Service support to products which are sold through unauthorized channels.

ZeroB UV Grande Bhavan's Research Center Certificate 1

ZeroB UV Grande Bhavan's Research Center Certificate 2

ZeroB UV Grande Bhavan's Research Center Certificate 3

ZeroB UV Grande Bhavan's Research Center Certificate 4

ZeroB Pristine Choksi Laboratories Certificate

ZeroB Pristine Haffkine Institute For Training, Research & Testing Certificate

ZeroB Pristine Indian Institute of Technology Certificate

ZeroB Emerald Reliable Analytical Laboratories Certificate

ZeroB Intello Reliable Analytical Laboratories Certificate

ZeroB Puriline Bhavan's Research Center Certificate

ZeroB Puriline Envirocare Labs Certificate

ZeroB Sapphire Reliable Analytical Laboratories Certificate

ZeroB Surakshaplus Commercial Inspection and Testing Services(CITS) Certificate

ZeroB Surakshaplus Reliable Analytical Laboratories Certificate 1

ZeroB Surakshaplus Reliable Analytical Laboratories Certificate 2

ZeroB EcoRO Reliable Analytical Laboratories Certificate

ZeroB EcoRO UL Certificate

Our Achievements

Water Digest Water Awards in association with UNESCO

  • Best Complete Domestic Water Management Solutions Provider Domestic & Institutions (2017)
  • Made in India Best Water Company (Pvt. Sector) (2017)
  • Best Water Treatment Water Treatment Chemicals (2017)
  • Best Water Company - Made in India - (2015-16)
  • Best Complete Domestic Water Management Solutions Provider "Domestics & Institutions" (2014-15, 2015-16)
  • Best Water Treatment Solutions Provider (2014-15)
  • Best Water Company (2006-07, 2007-08, 2008-09, 2009-10, 2011-12, 2012-13, 2013-14)
  • Best R&D & Technological Breakthrough - Zerob B eco RO (2012-13, 2013-14)
  • Best Water Treatment - Water Treatment Chemicals (2012-13, 2013-14)
  • Complete Domestic Water Solutions Provider (2011-12, 2013-14)
  • Best Water Treatment Project - Industrial (2010-11, 2013-14)
  • Distinguished industrial Water Treatment Project (2011-12)
  • Best Water Treatment - Water Treatment Chemicals (2010-11)
  • Distinguished Water Purifier - RO (2009-10)
  • Best Water Treatment - Chemicals (2008-09)
  • Best Water Conserver - Waste Water Management (2006-07, 2007-08, 2008-09)
  • Best RO Purifier (2006-07, 2007-08)

Water Digest Water Awards (2017)

  • Best Complete Domestic Water Management Solutions Provider Domestic & Institutions (2017)
  • Made in India Best Water Company (Pvt. Sector) (2017)
  • Best Water Treatment Water Treatment Chemicals (2017)

Chemtech CEW Leadership & Excellence Awards (2015-16)

  • Business Leader of the Year -Water Management (2015-16)

Construction Week (2015-16)

  • Runner-up for Water Project of the Year(2015-16)

FICCI Award (2011-12)

  • Best Manufacturing Practices- Resin Division, Ankleshwar (2011-12)

Aqua Excellence Award (2011-12)

  • Outstanding Contribution Towards the Cause of Waste Treatment & Environment Endeavours- Private Section (2011-12)

PPMAI Achievement Award (2010-11)

  • Best Water Treatment Project- Industrial (2010-11)

Indian Excellence in Chemicals & Foods Awards (2010)

  • 'Voice of Customer'in the Product Excellence in Water Treatment Chemicals Category (2010)

Environment Excellence Awards (2009-2010)

  • 'Market Penetration Leadership'in the Water & Water waste Service Vertical (2010)
  • Best Company in Water & Waste Water Treatment Segment(2009)

    Mera Brand Awards

    • Zero B as the Most Preferred RO Brand(for 4 consecutive years)
  • Top