Client satisfaction takes first place at Sattva. To work towards this aim, we follow a comprehensive and systematic approach to integration. We make sure all aspects of the design work together in harmony. The quality of installation is equally important to us. Our customized solutions for home or office are always unique, based on the specific requirements of our clients.
At Sattva, our aim is to simplify our clients' life by integrating lifestyle electronics into one unified design while at the same time, to enhance their comfort. We rest our philosophy on a bedrock of three guiding principles:
1. Quality Assurance
We aim to provide outstanding system performance and service. We strictly do not compromise on the quality of our installations. All our products come with a standard one-year guarantee. Our achievement is reducing customer down-times to a bare minimum by making sure our installation is foolproof, with sufficient backups wherever required. We pride ourselves on receiving next to no call-backs or from our clients after handover of the project.
2. Client-Based Approach
Sattva aims to put customers at the forefront of all decision-making in respect of their home or business. We help our clients get to know the technologies that will go into their space and make sure that each aspect of the design is clear, before we receive the go-ahead. Our state-of-the-art Experience Centre in the suburb of Andheri in Mumbai is targeted towards achieving this. Further, we do not believe in hiding costs. Transparency in each aspect of the design & price helps us win the trust of our discerning clients and thus build lasting and satisfying relationships.
3. Custom Designs
We do not believe in a one-size-fits-all approach. Our principle is to take into account each project's unique aspects and tailor our solution to the specific requirements. This is why each of our installations is distinct and individual. Our designs incorporate the aesthetics of the space and work to enhance them.