Armstrong is the undisputed leader in the field of designing and manufacturing floors and ceilings, and our range of innovative products empowers our customers to have the perfect interior space for themselves and their clients. Armstrong has gone from strength to strength, and in 2013, our consolidated net sales stood at approximately $2.7 billion. This has been because of the continuous rise in sales figure for the Lancaster, Pa. based company, which employs more than 8700 employees in the 35 plants it operates in eight countries.
The company had a very humble beginning when its founder Tom Armstrong, son of ordinary Scot-Iris immigrants from Londonderry, began it in 1860 in a little two-man cork cutting shop in Pittsburgh. However, the business survived through various ups and downs including the Civil War, various financial disasters, as well as, factory fires, and an extremely competitive market.
Tom Armstrong made it through all these difficulties relying upon his family motto of faith and hard work, which also attracted employees sharing the same values. His own hard work and a team of dedicated employees helped in creating a behemoth that holds the principal of always acting in manner, which serves the best interests of customers, employees, stakeholders, and all others including the government and the public at large.
Armstrong has also played a pioneering role in bringing about a revolution in the buyer-seller relationship by getting rid of the old business maxim of American entrepreneurs, which puts the onus upon the buyers while buying anything, and instead allowing them to have faith on the seller. In fact, Armstrong was a pioneer in branding, and was proud to stamp his name on all his products.
The phenomenal growth that Armstrong witnessed has been largely because of the faith it generated among the buyers by using novel methods such as the tucking of a written guarantee from Armstrong himself on the burlap sacks containing corks manufactured at the big factory on a Pittsburgh riverbank. Thus, the company became the largest cork company in the world by the mid-1890s and incorporated in 1891. The company has diversified its business and become a name to reckon with in the flooring industry since then. As the years went on, the company moved from corkboard to fibreboard to ceiling board, and other items such as cork tile, and linoleum insulating corkboard and brick, to finally the linoleum floors. The diversification in portfolio has been because of the company’s core business philosophy, which espouses the practice of sticking true to the core business but being flexible enough to cater to the evolving market demands with efficiency.